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All ideas/customer support/Una plataforma de customer support totalmente managed que ofrezca la simplicidad de deployment de Libredesk pero sin la complejidad técnica del self-hosting.
HNB2Bcustomer support

Una plataforma de customer support totalmente managed que ofrezca la simplicidad de deployment de Libredesk pero sin la complejidad técnica del self-hosting.

Scouted 5 hours ago

7.3/ 10
Overall score

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Score breakdown

Urgency7.0
Market size8.0
Feasibility8.0
Competition6.0
Pain point

Empresas necesitan alternativas de soporte al cliente que no requieran conocimientos técnicos para self-hosting ni dependan de soluciones open-core con funcionalidades limitadas.

Who'd pay for this

Pequeñas y medianas empresas que buscan alternativas económicas a Zendesk e Intercom pero no tienen recursos técnicos para self-hosting.

Source signal

"Unlike many "open-core" alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way."

Original post

Show HN: Libredesk – Open-source customer support desk. Single binary app

https://github.com/abhinavxd/libredesk Libredesk is a 100% free and open-source customer support desk, the backend is written in Go and the frontend is in Vue JS with ShadnCN for UI components.<p>Unlike many &quot;open-core&quot; alternatives that lock essential features behind enterprise plans, Libredesk is fully open-source and plans to always stay this way.<p>It&#x27;s in alpha (v0.1.0) right now, but there’s a working demo available. I built this because I wanted a truly open and self-hosted alternative to platforms like Chatwoot, Intercom, and Zendesk.<p>Would love feedback, suggestions, and thoughts from the community.<p>GitHub: <a href="https:&#x2F;&#x2F;github.com&#x2F;abhinavxd&#x2F;libredesk">https:&#x2F;&#x2F;github.com&#x2F;abhinavxd&#x2F;libredesk</a><p>Demo: <a href="https:&#x2F;&#x2F;demo.libredesk.io&#x2F;" rel="nofollow">https:&#x2F;&#x2F;demo.libredesk.io&#x2F;</a>